Identogo Billerica Ma (2024)

FAQs

How long does IdentoGO take to process fingerprints in MA? ›

Applicants wishing to check on the status of their fingerprint card processing may call 1-866-349-8130 and speak with a customer service representative. Please allow 5-7 days from the date of receipt by IdentoGO before contacting us regarding processing status.

Do not contact Identogo Systems or the fingerprint site after your fingerprints have been submitted. Processing takes 2-3 weeks. If you do not receive your results in 2-3 weeks, call (855)845-7434 or visit uenroll.identogo.com.

As an approved FBI Channeler, our convenient nationwide network of IdentoGO Centers can securely capture and transmit your individual information to the FBI and safely allow you to access your Federal background check results.

IdentoGO provides a wide range of identity-related services in safe, professional and convenient locations. Our primary service is the secure capture and transmission of electronic fingerprints for employment, certification, licensing and other verification purposes.

Results of State and National fingerprint-based criminal record checks are generally available within 72 hours.

The Live Scan Process takes approximately 3-7 days once DOJ/FBI receives your 41-LS form. Out-of-state applicants must complete the FD-258 "hard-Card" manual fingerprint process, which takes approximately 10-12 weeks to complete.

The USPS office doing your background check should get back to you within a few days, assuming they aren't too swamped with applications. If there are a lot of applicants, though, they may take a few weeks to respond.

IDEMIA will provide all Authorization Codes to an email address provided by Customer, in a password-protected file. Customer may distribute the Authorization Codes to applicants via any method of delivery (e.g., email, US mail).

If you need the results sooner, you may contact the state at 877- 371-5422 to speak with a fingerprint clearance representative to verify if your clearance was processed – if it was, you may pick it up in person at the address below.

We are an authorized service provider for the Federal Government, including Transportation Security Administration (TSA) programs such as Universal Enrollment Services (UES) including TSA Pre ✓®, HazPrint, and TWIC.

Does IdentoGO send emails? ›

You must finish the registration process to be fingerprinted. You will receive an email or confirmation number when registration is complete.

The IdentoGO website is operated by IDEMIA, the global leader in trusted identities. When you access this site, you acknowledge that you have read and agree to abide by the terms described below. If you do not agree to the terms discussed here, you should exit this site now.

This service will allow you to establish an account that is backed by a major credit card (currently VISA, MasterCard, Discover and AMEX).

Fingerprint records held by the FBI are held on file effectively forever. They may purge files once the person they came from is old enough to be unlikely to re-offend, e.g., maybe their 90s+.

IdentoGo is an official enrollment provider for TSA PreCheck. If you're hoping to enroll in TSA Precheck, you can avoid completing the enrollment process at the airport by visiting an IdentoGo enrollment location. You can also renew your TSA PreCheck at these locations.

Once your fingerprints are taken, it generally takes 30-45 days for the FBI clearances to appear in USCIS's system. The clearances are valid for 15 months from the date of the clearance. In some cases, applicants might need to be re-fingerprinted.

Processing of new and renewal applications includes a state and federal background check, a fingerprint based background check, and a check with the Department of Mental Health. Your firearms license will be mailed to you after the application processed. Processing may take up to 90 days.

In addition to fingerprints matching CORI in the criminal history database, delays can be caused for a variety of other reasons; some of which occur before the transaction ever reaches the DOJ. For example, poor fingerprint quality or incorrect data in the electronic transaction can cause a delay.

The USPS office doing your background check should get back to you within a few days, assuming they aren't too swamped with applications. If there are a lot of applicants, though, they may take a few weeks to respond.